The retail organizations that have prioritized digital transformation across their businesses are the ones leading the industry into the artificial intelligence (AI) era. To be among them, you need to accelerate growth and maximize profitability using data as fuel throughout your business. Now that data transformation is being accelerated by the power of cloud-based analytics and AI, the standards of performance and competition have risen substantially, and success requires that:
Microsoft and its world-class ecosystem of partners are uniquely positioned to help retailers like you realize all these goals by unifying disparate data sources across your organization. Find the resources and expertise you need to unlock new revenue potential. Together, we can help you unlock the value of your data and discover insights that provide a holistic, 360-degree view of your customer to make way for better decisions, more effective campaigns, and higher customer retention. Data is the foundation for AI, and Microsoft Partners have the means to make it work for your retail goals and strategy.
With Amperity, brands can build a first-party data foundation to fuel customer acquisition and retention, personalize experiences that build loyalty, and manage privacy compliance.
Trial Run is a Fractal AI product to design and measure in-market tests in a statistically and scientifically sound manner.
Every hour, the retail industry generates 40 petabytes of data—a staggering amount of information. That’s equivalent to 400 million photos being uploaded to Facebook in 60 minutes. If you can leverage that data, you have the potential to completely transform your business. You’re on the cusp of delivering more effective retail experiences such as omnichannel engagement, digital convenience, experiential journeys, and personalized outreach across the entire value chain.
Wherever you are on your data journey, you have access to Microsoft and our partners to unify your data for analytics for consumer insights and operational breakthroughs. We can help you centralize your ecommerce, in-store, and other data within a single, governed hub to responsibly democratize analytics and build the AI models that will foster stronger customer connections. Microsoft and our partners’ retail solutions harness that data for bigger innovation and faster business decisions.
Below you’ll find key solution partners within our global ecosystem. Each partner has been thoroughly vetted and brings proven expertise in data and AI for retail organizations. Learn more about each of them to find the one that’s right for your challenges.
Stitch and analyze cross-channel data to provide a personalized customer experience at every touchpoint.
Amperity delivers the customer data confidence brands need to unlock growth.
With Amperity, brands can build a first-party data foundation to fuel customer acquisition and retention, personalize experiences that build loyalty, and manage privacy compliance.
Cognizant’s Frontline Worker for Retail Offering enables you to design and deploy a reimagined employee experience for your frontline workers.
The Cognizant CPGXPress solution is preconfigured S/4HANA best practices for consumer products and goods.
LoyaltyOne is a modern solution designed to help the retail/travel/hospitality industries utilize customer data to create tailored loyalty experiences that boost satisfaction, improve the buyer’s journey, and increase customer lifetime value.
Our Core BTS Migrator service is designed to allow you to eliminate guesswork and develop a comprehensive cloud roadmap.
DXC OpenAI Integration Service offers advisory, design, implementation, and integration services around Microsoft Azure‘s OpenAI Service.
DXC Intelligent Boost is a next-generation IoT end-to-end platform that provides actionable analytics.
Flintfox Intelligent Pricing Platform is the ultimate solution for retailers seeking to simplify the backend intricacies of pricing, going far beyond the rudimentary out-of-the-box functionality offered by ERPs.
TrialRun is an Azure-based offering used by retailers to design and measure in-market business experiments in a statistically and scientifically sound manner.
Trial Run is a Fractal AI product to design and measure in-market tests in a statistically and scientifically sound manner.
Given the razor-thin margins in the retail and consumer goods sector, our primary objective is to reduce revenue leakage and optimize the value of contracts.
Insight Lens for GenAI Accelerator: We can rapidly deliver a private, high-performance instance in your Azure tenant to help you realize the efficiencies and innovation potential of generative AI. DPR, and PCI DSS.
Born in the cloud and built on best practices, Insight Lens™ for Modern Data Warehouses is a configurable, ready-to-deploy modern analytics platform solution.
Neudesic’s Data Governance Accelerator brings together Microsoft Synapse, Purview Enterprise Data Catalog, and Profisee Master Data Management to help retail organizations overcome common data challenges associated with a sprawling data ecosystem.
NICE CXone is an industry-leading, next-generation cloud contact center platform and the only enterprise-grade CCaaS solution running on Azure.
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Nuance Contact Center AI adds an intelligent engagement layer to retailers’ contact center operations, helping them deliver superior shopper and agent experiences—and superior business outcomes—on any partner platform.
The o9 Digital Brain is a leading AI-powered, cloud-native platform built to scale on Microsoft Azure.
Presidio takes an integrated approach to connect retailers, shoppers, and suppliers.
TCS Optumera™, an AI-powered retail strategic intelligence platform, enables retailers to make value-chain optimized merchandising and supply chain decisions by making key business processes intelligent and autonomous.
The TCS Digital Manufacturing Platform is a comprehensive cross-industry solution built to enable digital capabilities for an enterprise across four themes: connected assets, connected operations, connected supply chain, and connected workforce.
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Experience intelligence.
Companies don’t purchase products or services anymore. They embark into constructive experiences that help them to better manage their operations and processes while enriching their sense of satisfaction and improving the value of related outcomes.
tutch is an Australian-based SAAS company, on a mission to help retailers enhance their customer experience, through a cost- efficient, effective, and integrated software solution and now expanding into the US. The tutch platform allows retailers to interact digitally with their customers whilst in-store, unlocking a new level of connection with customers. Empower your team and customers to search, select, and purchase products through tailored digital customer journeys.
The Endless Aisle solution based on Microsoft Dynamics 365 platform is easy to integrate with existing commerce, stores, inventory, and distribution systems.