The retail organizations that have prioritized digital transformation across their businesses are the ones leading the industry into the artificial intelligence (AI) era. To be among them, you need to accelerate growth and maximize profitability using data as fuel throughout your business. Now that data transformation is being accelerated by the power of cloud-based analytics and AI, the standards of performance and competition have risen substantially, and success requires that:
Microsoft and its world-class ecosystem of partners are uniquely positioned to help retailers like you realize all these goals by unifying disparate data sources across your organization. Find the resources and expertise you need to unlock new revenue potential. Together, we can help you unlock the value of your data and discover insights that provide a holistic, 360-degree view of your customer to make way for better decisions, more effective campaigns, and higher customer retention. Data is the foundation for AI, and Microsoft Partners have the means to make it work for your retail goals and strategy.
Your store associates play a key role across some of the most important aspects of your business: meeting consumer expectations, developing your workforce, ensuring customer loyalty, and fostering communication and culture. So it makes sense that you would want to equip them with the all knowledge and tools they need to succeed in the fast-changing world of retail sales. After all, when you help customer-facing employees succeed, you help your business thrive with improved efficiency, closer store communications, reduced churn, and improved associate productivity. To achieve these goals now, you cannot rely on outdated technology and processes.
That’s where Microsoft and our partners’ retail solutions can help empower frontline workers to unlock insights and achieve key business outcomes naturally and quickly. Explore how they offer the expertise and resources to:
Think of Microsoft and our partners as your path to empowering frontline workers with the right technology to help you drive business performance at every touchpoint.
Below you’ll find key solution partners within our global ecosystem. Each partner has been thoroughly vetted and brings proven expertise in modern work for retail organizations. Learn more about each of them to find the one that’s right for your challenges.
Cognizant’s Frontline Worker for Retail Offering enables you to design and deploy a reimagined employee experience for your frontline workers.
Our Core BTS Migrator service is designed to allow you to eliminate guesswork and develop a comprehensive cloud roadmap.
DXC OpenAI Integration Service offers advisory, design, implementation, and integration services around Microsoft Azure‘s OpenAI Service.
DXC Intelligent Boost is a next-generation IoT end-to-end platform that provides actionable analytics.
Flintfox Intelligent Pricing Platform is the ultimate solution for retailers seeking to simplify the backend intricacies of pricing, going far beyond the rudimentary out-of-the-box functionality offered by ERPs.
NICE CXone is an industry-leading, next-generation cloud contact center platform and the only enterprise-grade CCaaS solution running on Azure.
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Nuance Contact Center AI adds an intelligent engagement layer to retailers’ contact center operations, helping them deliver superior shopper and agent experiences—and superior business outcomes—on any partner platform.
Presidio takes an integrated approach to connect retailers, shoppers, and suppliers.
TCS Optumera™, an AI-powered retail strategic intelligence platform, enables retailers to make value-chain optimized merchandising and supply chain decisions by making key business processes intelligent and autonomous.
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Experience intelligence.
Companies don’t purchase products or services anymore. They embark into constructive experiences that help them to better manage their operations and processes while enriching their sense of satisfaction and improving the value of related outcomes.